Refunds and Returns Policy
At Cape Cod Cranola, we take pride in the quality of our products and your satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we’re here to help.
Returns
Due to the perishable nature of our granola, we are unable to accept returns. However, if you experience any issues with your order, please contact us within 7 days of receiving your product.
Refunds
We offer refunds or replacements under the following conditions:
- The product was damaged during shipping.
- You received the wrong item.
- The product does not meet our quality standards.
To request a refund or replacement, please email us at [Insert Contact Email] with:
- Your order number.
- A description of the issue.
- Photos, if applicable (e.g., damaged packaging or incorrect product).
Once your request is reviewed, we will notify you of the outcome within 3 business days. If approved, a refund will be issued to your original payment method, or a replacement will be shipped at no additional cost.
Exceptions
Refunds or replacements will not be issued for:
- Products purchased from unauthorized retailers.
- Dissatisfaction due to personal taste preferences.
Contact Us
If you have any questions or concerns about your order, please don’t hesitate to reach out.
📧 Email: hello@capecodcranola.com
📫 Mailing Address:
Cape Cod Cranola LLC
P.O. Box 826
Osterville, MA 02655
Thank you for choosing Cape Cod Cranola. We appreciate your support and are committed to delivering a product you’ll love!